MBGFit FAQ's

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Log into the app and click on Check-In: a QR code will be displayed. Swipe this in front of the scanner at reception, you'll hear a beep to confirm the process has worked. 

We will then check your temperature and you're good to go. 

You can use the “Plan Visit” tab at the bottom of the Home Screen to check how many people are in the gym before you come along. It shows how many people have checked-in to the gym in the last hour, which means you’ll be able to plan ahead to find quieter times and days of the week to visit.

Absolutely! The MBGFit app is included in your monthly membership at Muscle Bull Gym, London. 

Using the MBGFit App, on the Home Screen select Book, then ensure Class is selected in the first drop-down menu.

If you haven’t used the MBGFit App before, after you have downloaded the app, tap MEMBER SIGN IN, then select Activate my Account.  Enter your First Name and Surname and a working Email Address.  You will then receive a password via email.  This will allow you access to the MBGFit App, where you can book classes, check the gym capacity and manage your account at Muscle Bull Gym, London.

Click on this link to head to the MBGFit Download Page

After logging into the app, click on Book and you will notice a Manage Bookings box in the top right of the screen, tap this to see all your booked and attended sessions at Muscle Bull Gym, London. 

We allow you to make a reservation up to 14 days in advance at Muscle Bull Gym, London.   

You can book as many classes as you like. If you're unable to attend please cancel your booking to contact the gym to do it. Missed classes that are fully booked will incur a charge of £5.

No, the booking system requires the use of your personal login and does not support the ability to make reservations for others at Muscle Bull Gym, London. If you want to bring a guest along, contact the gym to book a space for them. We charge £8 for a guest pass. 

We understand things come up and you may need to cancel your workout. The following conditions must be met, however.

• Cancellations via the app need to be made a MINIMUM of 1hr before the booked time.  After this point, please call the gym to cancel to avoid the booking being registered as a "No Show". 
• Out of consideration for fellow members, we ask that you cancel your reservation as soon as possible to allow another member to take your spot.  
• "No Shows" in fully booked classes will result in a £5 charge.

If you arrive without a reservation, access cannot be guaranteed, so it is highly recommended you book ahead via the app.  Please ensure you arrive at least 5 minutes before the class is due to begin. 

To adhere to Health & Safety Regulations for Group Exercise, attendees must be present for the warm-up in any class.  Latecomers risk losing their spot in the class and if it was fully booked, a charge of £5.