MUSCLE BULL GYM
MUSCLE BULL GYM
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    • HOME
    • JOIN NOW
    • MEMBER APP
    • TRAINING & THERAPY
    • CLASSES
    • JOB OPPS @ MBG
    • SHOP
  • HOME
  • JOIN NOW
  • MEMBER APP
  • TRAINING & THERAPY
  • CLASSES
  • JOB OPPS @ MBG
  • SHOP

MBGFit FAQ's

HOW DO I USE THE APP TO ACCESS THE GYM?

Log into the Member App and click on Check-In: a QR code will be displayed. Swipe this in front of the scanner at reception, you'll hear a beep to confirm the process has worked. 


IS THERE A WAY TO SEE HOW MANY PEOPLE ARE IN THE GYM BEFORE I VISIT?

On the Member App, you can use the “Plan Visit” tab at the bottom of the Home Screen to check how many people are in the gym before you come along. It shows how many people have checked-in to the gym in the last hour, which means you’ll be able to plan ahead to find quieter times and days of the week to visit.

IS THE MEMBERS APP FREE?

Absolutely! The MBGFit app is included in your monthly membership at Muscle Bull Gym, London. 

HOW DO I RESERVE A PLACE IN A CLASS

Using the MBGFit App, on the Home Screen select Book, then ensure Class is selected in the first drop-down menu.


If you haven’t used the MBGFit App before, after you have downloaded the app, tap MEMBER SIGN IN, then select Activate my Account.  Enter your First Name and Surname and a working Email Address.  You will then receive a password via email.  This will allow you access to the MBGFit App, where you can book classes, check the gym capacity and manage your account at Muscle Bull Gym, London.


Click on this link to head to the MBGFit Download Page

WHERE CAN I MANAGE MY RESERVATIONS?

After logging into the app, click on Book and you will notice a Manage Bookings box in the top right of the screen, tap this to see all your booked and attended sessions at Muscle Bull Gym, London. 

HOW FAR IN ADVANCE CAN I MAKE A RESERVATION?

We allow you to make a reservation up to 14 days in advance at Muscle Bull Gym, London.   

HOW MANY BOOKINGS CAN I MAKE PER DAY?

Using the Member App. you can book as many classes as you like. If you're unable to attend please cancel your booking or contact the gym to do it. Missed classes that are fully booked will incur a charge of £5.

CAN I MAKE RESERVATIONS FOR OTHER PEOPLE?

No, the booking system requires the use of your personal login and does not support the ability to make reservations for others at Muscle Bull Gym, London. If you want to bring a guest along, contact the gym to book a space for them. We charge £8 for a guest pass. 

WHAT IF I CAN’T MAKE MY CLASS ?

We understand things come up and you may need to cancel your workout. The following conditions must be met, however.


  • Cancellations via the Member App need to be made a MINIMUM of 1hr before the booked time.  After this point, please call the gym to cancel to avoid the booking being registered as a "No Show". 
  • Out of consideration for fellow members, we ask that you cancel your reservation as soon as possible to allow another member to take your spot.  
  • "No Shows" in fully booked classes will result in a £5 charge.

CAN I TURN UP FOR A CLASS IF I DON’T HAVE A RESERVATION?

If you arrive without a reservation, access cannot be guaranteed, so it is highly recommended you book ahead via the Member App.  Please ensure you arrive at least 5 minutes before the class is due to begin. 

To adhere to Health & Safety Regulations for Group Exercise, attendees must be present for the warm-up in any class.  Latecomers risk losing their spot in the class and if it was fully booked, a charge of £5. 

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MUSCLE BULL GYM

Arches 64-66 Gedling Place, London SE1 2JS

020 7252 1781 / hello@musclebullgym.com

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